Privacy Policy

Sree Siddu Pots & Garden Tools

C/O Dharani Nursery

Last Updated: 4 October 2026

Sree Siddu Pots & Garden Tools, C/O Dharani Nursery (“we”, “our”, or “us”), respects your privacy and is committed to protecting the personal information you provide while using our website and services.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

When you browse our website, contact us, place an order, or request our services, we may collect information such as:

• Name
• Mobile number
• WhatsApp number
• Email address
• Delivery address
• PIN code
• Billing information
• Order and purchase details
• Information you provide when contacting us about products or services

We only collect information that is reasonably required to provide our products and services.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Arrange product delivery
• Contact you regarding your order
• Respond to enquiries and customer-support requests
• Provide information about our products and services
• Arrange landscaping or plant-maintenance services
• Process payments where applicable
• Improve our website and customer experience
• Prevent fraudulent or unauthorized activity
• Comply with applicable legal requirements

3. Delivery Information

If you purchase products from us, your name, contact details and delivery address may be shared with appropriate delivery or logistics providers when necessary to fulfil your order.

For ceramic pots, delivery availability depends on product size and location. Ceramic pots up to and including 10 inches may be delivered across India, subject to service availability. Ceramic pots above 10 inches are currently delivered only within Khammam.

4. WhatsApp Communication

Our website may provide WhatsApp communication for enquiries and orders.

If you choose to contact us through WhatsApp, information you voluntarily provide through that service may be used to respond to your enquiry or process your order.

Our WhatsApp contact number is:

6304274858

5. Payment Information

Payments may be processed through third-party payment providers.

We do not intentionally store complete debit-card, credit-card or other sensitive payment credentials on our website unless specifically required by the payment service provider.

Payment providers may collect and process payment information according to their own privacy policies and terms.

6. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember certain preferences
• Understand how visitors use the website
• Improve website performance and user experience

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required for purposes such as:

• Product delivery
• Payment processing
• Website hosting
• Website maintenance
• Customer support
• Legal or regulatory compliance

These parties should only receive information necessary to perform their respective services.

8. Data Security

We take reasonable measures to protect the personal information we collect against unauthorized access, misuse, loss or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Third-Party Websites

Our website may contain links to third-party websites, services or platforms.

We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Children’s Privacy

Our website is intended for general users and is not specifically directed toward children.

We do not knowingly request or collect personal information from children for purposes unrelated to providing our services.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where applicable
• Withdraw consent where processing is based on consent
• Ask questions about how your information is used

To make a privacy-related request, please contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Sree Siddu Pots & Garden Tools
C/O Dharani Nursery
Near Kodad X Road
Opposite to Kalikamatha Temple
Maddulapally
Khammam – 507170

Contact: 9100587620 / 9849500952
WhatsApp: 6304274858

Email: Please provide the client’s official email address here if one is available.